Returns & Refunds

Returns are accepted on unworn, unwashed pieces with original tags, packaging and invoice intact. Items showing signs of wear, alteration or fragrance are not eligible.

Return requests must be raised within 7 days of delivery. Requests raised after this window will not be accepted.

Raise a return request from your account or by writing to kanviaofficial@gmail.com with your order reference. A reverse pickup will be arranged at eligible pin codes within 3 to 5 business days.

Exchanges are subject to size and stock availability. Where the requested size is unavailable, a refund or store credit will be offered.

Once received and inspected, refunds are processed within 5 to 7 business days to the original payment method. Bank timelines may vary.

Accessories, sale pieces and pieces marked "Final Sale" are not eligible for return or exchange unless received damaged.

Report any damaged, defective or incorrect items within 48 hours of delivery with photographs. A replacement or full refund will be issued after review.

Orders can be cancelled from your account before dispatch. Once dispatched, cancellation is not possible; the order may be returned after delivery.